Frequently Asked Questions

We've put together a list of the most common questions we hear in one place.
Why should I do research on LED signs before I buy?

The decision to invest in an LED sign should be driven by the business or organizational objectives you hope that investment will yield. An informed buyer can learn the right questions to ask and what features to consider. You might think this process is complex. Not to worry. Digital Signs Direct is here to help and we welcome any and all questions. We want to help you make your decision with confidence.

What is an LED sign?

An LED (light emitting diode) is an efficient, effective and ultrabright alternative to incandescent light bulbs. Unlike traditional light bulbs, LEDs do not burn out because there is no filament. Instead they slowly dim over a long period of time (about 100,000 hours or 11+ years).

An LED sign is made up of individual panels — also called “modules” — that are about 12″ square. The modular design allows the signs to be configured to almost any size. LED signs are typically double-sided and are available in mono-chrome or full color.

LED signs are usually one component in a larger sign structure, as in the examples shown here. Messages can be programmed and scheduled easily using software installed on the computer that controls the sign.

Each module of an LED sign contains LEDs arranged in “pixels”. A high-quality color sign will typically have three LEDs per pixel: one red, one green and one blue. The distance between pixels determines the resolution of the sign. The closer pixels are together, the higher the resolution, or image quality, of the LED sign.

How does an LED sign work?

An LED sign works through a standard PC that connects to the sign through one of several methods. Our high-quality LED signs come with easy-to-use software that allows the user to create, schedule and update messages on the sign. The sign owner or a designated staff member will often manage the advertising featured on the LED sign. That person will choose and arrange text and images for each sign message. Once created, messages can be scheduled and updated right away or weeks or months in advance. Custom artwork and original ads can all be part of the messaging mix. Outdoor led signs can display any content that can be created on a computer.

Who should consider investing in an LED sign?

If your business, church, or organization whose building is visible from the highway or a busy street — whether it’s vehicular traffic, pedestrian traffic or both — you should consider buying an outdoor LED sign. In addition, if you are already investing in more expensive advertising to reach potential customers, you should consider an LED sign. An LED sign is actually less expensive investment than other forms of advertising including TV, radio, newspapers, and print ads. The answer to this question is – anybody who wants to grow their business or organization.

How do LED signs compare to other forms of advertising?

Regardless of the medium you currently use for marketing, LED signs are less expensive than almost any other form of advertising. In comparison, it beats newspapers, magazines, radio, TV, the yellow pages, and many others. Only outdoor LED signs can instantly adapt to changing market conditions. Looking to grow your church congregation? Not a problem! Push the food that’s about to turn? Easy! Fill the vacant rooms at a hotel? Done! With an outdoor LED sign you can update your marketing message and see a response almost immediately. To see the actual numbers comparing how outdoor LED signs stack up, click here.

How do I choose the right LED display size?

There is no single answer to this question because there are some things to consider when making a decision.

  • How far away will viewers be from your LED sign?
  • What speed will traffic be passing your outdoor sign?
  • Will the sign be close to the road?
  • Will a certain size digital LED fit with you existing sign structure?
  • Will you be refacing your current sign?
  • Do local ordinances set limits on the size of an LED sign?
  • How can you maximize the visual impact of your digital signage in a competitive market?
What is LED pixel pitch and how do I choose the right one?

Pixel pitch is the distance between the center of the LED pixels and how tightly they are packed together. The lower the pitch, the higher the resolution which creates a more vivid experience when viewers are typically closer to your LED sign, or for slower traffic. Pixels that are more spread out are less expensive and work well when viewers are further away or with faster traffic. Think of pixel pitch as the resolution on your digital camera. When selecting a pixel pitch you’ll want to consider whether the resolution will be high enough for your viewers to see and respond to your advertising. A higher resolution outdoor LED sign is capable of fitting many more words on the screen while remaining legible. You’ll also want to be mindful of whether you plan on showing images on your sign and the level of detail you want in those images. Digital Signs Direct USA specializes in 16mm pitch, and 10mm pitch HD LED signs.

What is the difference between color LED sign and a monochrome LED sign?

A monochrome led sign is a single/1 color LED lit sign. A full color LED sign has the entire spectrum of possible colors over 14 million combinations. When choosing between the two you’ll need to consider what you will be displaying, your sign’s surroundings, and whether monochrome LED sign will display your images/logos clearly. When affordability is the primary concern, this is most common solution for signage. Monochrome signs will often be offered in a lower resolution to minimize the initial investment.

How much should I budget for an LED sign?

Your LED sign purchase will involve several variables: sign size, color and display features, among others. Each of these will impact the total price. In general, though, the price of an LED sign is primarily driven by LED quality, density and color. Some companies lure you in by claiming they offer a $500 low price sign. Don’t fall for the bait and switch. Choose an LED Sign company that begins your relationship on honesty. Many business owners unfamiliar with outdoor LED digital signage may be surprised at the initial investment required. However, once they understand that LED signs provide timely, relevant, effective advertising, build their customer base, and provide quick, consistent return on investment, the decision of a digital LED sign purchase becomes clear and the price is understandable. As a business owner becomes more educated about the features a quality product should include — fully encapsulated modules, all-aluminum cabinets, energy-efficient design, brightness sensor, temperature sensor, wifi connectivity, easy-to-use software, rigorous quality testing, personalized service and solid warranty protection. They will also understand that there is more to making a sound, smart outdoor LED sign investment than just the initial price tag.

An LED sign investment should come from other budgets currently used on other advertising mediums including but not limited to TV, radio, newspaper, banners, flyers, sign spinners, and billboards. Your LED sign will reach more people passing by your building who are your potential customers. It is this type of targeted content marketing that will provide an incredible return on investment. Don’t experiment with risky and expensive advertising. An outdoor led sign will retain its value for years to come and over it’s lifetime will save you thousands on advertising costs.

How do I choose a local sign partner to install my outdoor LED sign?

Digital Signs Direct USA sells outdoor LED signs directly to our end consumers. However, it’s also our goal to help you form a relationship with your local sign company for a few reasons:

  • Your local sign partner will be ready to help you navigate your local zoning and permitting process as well as educate you on outdoor LED signage regulations.
  • Your local sign company will help you shape the overall structural design of your signage, including the LED sign cabinet as well as pylon or monument.
  • During installation, your local sign company can be on-site to lend their expertise and answer your questions.
  • After your led sign is in place, your local sign company will be
    available to help, should a service issue or question arise beyond your expertise.

We can help refer you to a trained, experienced, and reliable sign installer who can help you shape your LED sign investment strategy right out of the gate, and help ensure the best return on investment.

Do you offer a warranty on your products?

Absolutely! We provide an outstanding 3 year warranty for your outdoor digital LED sign. All of our signs carry a guarantee against manufacture defects so you can rest assured that your outdoor LED sign will perform flawlessly for years to come. You can find all warranty information by clicking here. With 90% of our customers coming from referrals you need to remember, when your sign looks great, our company looks great and our warranty is more than a claim.

Are your videos edited?

No, our videos are not edited and are filmed using a DSLR to show the same quality you will see when your sign is installed.

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About Digital LED Signs

If you’re looking for more general information on the incredible benefits of outdoor digital LED signage, check out the “Why LED Signs” page that contains tons of great information.

Learn More

Contact Us

We love answering questions and look forward to hearing about your L.E.D. sign project! We prefer a phone call to all your questions answered in 1 place. Give us a call at 703-286-5076 so we can be sure to start your project quickly and correctly.

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